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Questions and Answers

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    Questions and Answers

    Frequently Asked Questions (FAQ) about lews.info

    About online consultation (general)

    About online consultation (with lews.info)

    Knowledge of TCM

    About online payment

    Isn't a medical examination necessary for the online consultation?

    Yes. Medical examination is an essential part for TCM. In TCM, four diagnosis methods are: interrogation, inspection, auscultation and olfaction, and pulse taking and palpation.

    Interrogation is the key technique for online consultation. The online consultation form and subsequent interactive correspondence with John will serve as the interrogation technique. Inspection will go with medical examination that you have had. What we can do with auscultation and olfaction is you have to tell us what you smell or what your closed ones have told you so (This technique helps little when you're having headache or migraine). Pulse taking and palpation will have to compensated with your heart rate. That's why it is highly recommended that you forward a copy of your photos and details of your medical examination to us upon admittance.

    Many physicians routinely call in prescriptions for their patients based on less information than that obtained via the questionnaires presented at this website. The questionnaires used by the lews.info site have been written so as to enable a more thorough evaluation of the problem than would be normally possible with an in-person consult due to time constraints of the doctor's office visit. This serves to at least in part compensate for the lack of a physical examination. There are of course problems that must have an accompanying examination for proper diagnosis; if the history provided by the questionnaire suggests this, a differential diagnosis will be provided along with recommendations as to the proper course of action.

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    How can I get a personal consultation and treatment from John?

    All consultations are personal at lews.info and direct from John. While there are staff here to manage the site in terms of administration, only John consults and issues prescriptions for consultation.

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    My ailment isn't listed. How can I get a personal online consultation with John?

    Go to Online Consultation and describe your conditions as detailed as possible. After sending your request you'll wait for our reply if John is able to consult your conditions depending on the nature of your illness, his medical experiences, his availability and etc. In any case, we will always assess the request and make decisions in your interest.

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    Is the online consultation communication directly with John? Is he the one that responds?

    Yes. John is the one who evaluates, diagnoses, and prescribes treatments to online consultation requests.

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    Can I do an online consultation for someone other than myself, like my child, my spouse or my elderly parents?

    Yes. The form for completing an online consultation allows you to identify and communicate with us regarding a patient other than yourself, assuming that you are the patient's guardian, or otherwise have legal permission to communicate on the patient's behalf. We don't admit any online consultation from patients who are below 18 years old, only parents or legal guardian can act on their behalf.

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    Can I communicate back and forth with John in an online consultation until all of my questions are answered?

    Of course. Our service is designed in such a way for you to submit a case to us and for John to provide you with further questions or doubts until a proper diagnosis is derived from. It's absolutely important for thorough communication without misunderstanding. If John has a clarification question regarding the consultation, he will write to you personally for additional information. Likewise, you should provide as much information as possible to us to avoid miscommunication.

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    How do I submit additional information that I forgot to include after I have sent an online consultation?

    It is important to be thorough in your communication with your physician. You can always send email to us at consult@lews.info or use the 'Contact Us' page to give us any information you forgot to include in the online consultation form. As a matter of fact, the consultation with us is an interactive one, a proper diagnosis with a prescription will only be issued after John is confident of such diagnosis, and that usually involves more than one time of correspondence.

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    What is Traditional Chinese Medicine?

    Traditional Chinese Medicine (TCM) is a complete medical system that has been used to diagnose, treat, and prevent illnesses for over 2,000 years. The focus of TCM, like many other alternative therapies, is to maintain balance and prevent illness.

    What makes TCM unique, however, are some of the basic beliefs that it is rooted in. For example, TCM is based on a belief in yin and yang, defined as opposing energies, such as earth and heaven, winter and summer, and happiness and sadness. When yin and yang are in balance, you feel relaxed and energized, experiencing only occasional highs and lows. Out of balance yin and yang, however, negatively affect your health.

    Practitioners also believe that there is a life force or energy in every body, known as qi (pronounced "chee"). In order for yin and yang to be balanced and for the body to be healthy, qi must be balanced and flowing freely. When there's too little or too much qi in one of the body's energy pathways (called meridians), or when the flow of qi is blocked, illness results.

    The ultimate goal of TCM treatment is to balance the yin and yang in our lives through promoting the natural flow of qi. To achieve this, TCM practitioners use diet, herbs, acupuncture, acupressure, and physical exercises such as tai chi and qi gong.

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    How does TCM work?

    To understand how TCM works, you need to have a good understanding of qi. According to TCM, qi is one of three forces within our bodies that control the harmony of yin and yang (the other two are moisture and blood). Qi is very important because it is the life force that gives us the ability to move, think, feel, and work. It flows through channels in the body called meridians. Each meridian is connected to one specific organ (or a group of related organs) that governs particular body functions.

    There are five organ networks in the body: Kidney: the kidney network is responsible for reproduction and growth in the body. Delayed growth, infertility, low back pain, paranoia, fuzzy thinking, weak vision, and despair are all considered problems of the kidney. Heart: the heart network pumps blood through the vessels, maintains the body's spirit, and governs the mind. Anxiety, restless sleep, and heart spasms occur when the heart network is disturbed. Spleen: the spleen network controls food digestion and the ability to think clearly. Indigestion, bloating, fatigue, scattered thinking, and poor concentration are signs of spleen problems. Liver: the liver network is responsible for the storage of blood, flow of qi, and control of temper. Tension in the neck and shoulders, high blood pressure, headaches, cramping, moodiness, and impulsive behavior result from liver problems. Lung: the lung network sets the body's rhythm and allows the body to inhale oxygen. Tightness in the chest, unhappiness, and being prone to colds and flu result from lung problems.

    When qi flows undisturbed to each of the organ networks in your body, yin and yang are in balance and you are in good health. When qi is disrupted, you become ill. Therefore, qi is at the center of most TCM therapies.

    The following therapies are prescribed to encourage the proper flow of qi: Acupuncture: consists of inserting thin stainless steel needles at various points on the body, known as gateways, to unblock or rebalance the flow of qi. The needles stimulate and open meridians to promote the flow of qi. Acupressure: stimulates and opens meridians with manual manipulation rather than the use of needles. Shiatsu, tsubo, and jin shin jyutsu are types of acupressure. Chinese Herbal Medicines: herbs work to provide balance within the organ networks. For example, if the disease is characterized by TCM practitioners as "cold," specific herbs will be used to create warmth. Herbs are categorized into five flavors: pungent, sour, sweet, bitter, and salty. Qi gong: physical therapy that combines movement and meditation, with a central focus on breathing techniques. Tai chi (also known as tai chi chuan): physical therapy that uses movement that is meditative, slow, and graceful to promote the flow of qi throughout the body.

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    What is TCM good for?

    TCM has been shown to be particularly helpful for headaches, migraine, allergies, asthma, colds, digestive problems (such as irritable bowel syndrome), emotional imbalances, gynecological problems, immune system disorders, and stress. Although not an effective remedy for cancer itself, TCM may help with the side effects of cancer treatment.

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    Are there conditions and illness that should not be treated with TCM?

    TCM is not recommended as a treatment for trauma or other serious acute conditions. Most chronic illnesses can be treated well with TCM. If your conditions are beyond the scope of TCM treatments, we will advise you accordingly.

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    How much do you charge for a consultation to write a prescription?

    All consultations come with a prescription. There is no charge incurred.

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